Reverse Logistics
It typically involves returning a product to the manufacturer or distributor or forwarding it on for servicing, refurbishment or recycling. Reverse logistics is sometimes calledaftermarket supply chain, aftermarket logistics or retrogistics.
Reverse logistics refers to the supply chain process of returning products from end users back through the supply chain to either the retailer or manufacturer.
Overall, the biggest benefits of optimized reverse logistics are:
- Increase asset utilization.
- Create happier customers/return customers.
- Generate better ROI.
- Reduce losses and unplanned revenue.
- Improve environmental sustainability.
- Promote a culture of industry leadership.
